Hello from Halo. While we continue to learn how to live with Covid-19 we’ve made some important changes to our centres so that you can enjoy safe visits.

WHAT TO EXPECT WHEN YOU VISIT YOUR LOCAL HALO CENTRE:

We have been working diligently with UK Active, Community Leisure UK, sports governing bodies, government and health authorities to ensure Covid secure measures are in place and we will continue to do so.

Thank you for choosing to wear a mask when visiting a Halo centre.

Thank you for testing regularly for Covid-19 before visiting our centres.

We encourage you to pre-book your activities to secure your session. The easiest way to do this in on the Halo Leisure app

The Halo Leisure App is available for all centres and is the quickest and easiest way for you to book and cancel an activity including pre-booking swimming. You can download the Halo Leisure App for free on Google Play or Apple Store – then simply search for the name of your local Halo centre.

Need to cancel a booking? You have up to two hours before the activity start time to cancel. The easiest way to do this is on the Halo Leisure app. This allows us to offer the place to someone else.

If possible, please come ‘activity ready’ which means:

  • Come ready changed (swimming/training kit under clothing)
  • Shower at home

Please use our Sanitising Stations and hand gels when you first arrive and during your visit. We will also ask you to wipe down any equipment after use. Please spray the paper towel and wipe the equipment. We ask that you do not spray the equipment directly as this can cause damage.

Our teams will be carrying out regular cleaning and disinfection regimes throughout the day, and between bookable sessions. We are also asking all customers to help us by cleaning each piece of equipment before and after their workout.

We have installed plastic protective shields at reception desks.

Please continue to give other customers space.

To help social distancing and to cut down on hand to hand contact for our front of house colleagues, we are going to be cashless so contactless only payments please; but with pre-booked sessions you should rarely need to approach the reception desk.

We understand that you may have questions. Things may look a bit different while we continue to learn how to live with Covid, and we know that at this time you may have many questions, so please ask us on info@haloleisure.org.uk or 01432 842075. We will be updating our guidance as and when we have more information.

We have been working diligently with UK Active, Community Leisure UK, sports governing bodies, government and health authorities to ensure Covid secure measures are in place and we will continue to do so.

Please wear your mask when in the building – it’s the law! This can be removed when exercising.

Thank you for testing regularly for Covid-19 before visiting our centres.

We encourage you to pre-book your activities to secure your session. The easiest way to do this in on the Halo Leisure app

The Halo Leisure App is available for all centres and is the quickest and easiest way for you to book and cancel an activity including pre-booking swimming. You can download the Halo Leisure App for free on Google Play or Apple Store – then simply search for the name of your local Halo centre.

Need to cancel a booking? You have up to two hours before the activity start time to cancel. The easiest way to do this is on the Halo Leisure app. This allows us to offer the place to someone else.

If possible, please come ‘activity ready’ which means:

  • Come ready changed (swimming/training kit under clothing)
  • Shower at home

Please use our Sanitising Stations and hand gels when you first arrive and during your visit. We will also ask you to wipe down any equipment after use.

Our teams will be carrying out regular cleaning and disinfection regimes throughout the day, and between bookable sessions. We are also asking all customers to help us by cleaning each piece of equipment before and after their workout.

We have installed plastic protective shields at reception desks.

Please maintain social distance.

To help social distancing and to cut down possible contamination risks, we are going to be cashless so contactless only payments please; but with pre-booked sessions you should rarely need to approach the reception desk.

We understand that you may have questions. Things will look a bit different when you come back, and we know that at this time you may have many questions, so we have put together some useful FAQ’s. We will be updating these as and when we have more information.

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